Imprint – Versand – AGB – Privacy Policy – Returns
Imprint
Veronika Conen
Sportsfreund Studios
Spieljochstrasse 16
81825 München
Deutschland
Tel.: 015752650809 (Mo-Fr: 9:00 – 17.00)
E-Mail: gutentag@sportsfreund-studios.com
Umsatzsteuer-Identifikationsnummer gemäß § 27 a Umsatzsteuergesetz: DE 212844968
Platform of the EU Commission for online dispute resolution: https://ec.europa.eu/odr
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
Responsible person
Veronika Conen
Member of the “Fairness in Retail” initiative.
Further information: https://www.fairness-im-handel.de
Still questions?
Visit our FAQ page! Here you will find answers to the most frequently asked questions about our products and services. However, before you fill out a contact form, we recommend that you take a look at our FAQ - a lot of information is already provided for you there. If you still can't find a suitable answer or have further questions, don't hesitate to contact us.
Liefer- und Zahlungsbedingungen
The prices stated on the product pages include statutory VAT and other price components. You will be informed of the shipping costs again in the shopping cart system and on the order page. Shipping usually takes place within 3-5 working days. We ship to Germany, other EU countries and third countries such as Switzerland, Norway, Iceland, UK, USA, Australia, New Zealand (duty-free). Please note that when shipping to third countries, you will be charged the customs duty of the respective country.
Versandkosten im Überblick:
Deutsche Post Postpaket (DHL) – Standardversand Pauschalgebühr: 6,99€
Deutsche Post Postpaket (DHL EU-Ausland) – Pauschalgebühr: 15,99€
Deutsche Post Postpaket (DHL Schweiz)- Pauschalgebühr: 26,90€
Deutsche Post Postpaket (DHL UK)- Pauschalgebühr: 26,90€
Deutsche Post Postpaket (DHL Island)- Pauschalgebühr: 29,99€
Deutsche Post Postpaket (DHL Norwegen)- Pauschalgebühr: 29,99€
Deutsche Post Postpaket (DHL USA)- Pauschalgebühr: 45,99€
Deutsche Post Postpaket (DHL Australien/Neuseeland)- Pauschalgebühr: 45,99€
Payment options:
Payment in advance: Dispatch takes place after receipt of payment.
Paypal: The goods will be shipped immediately after confirmation of the successful Paypal transaction.
Direct debit and credit card: Shipping takes place immediately after the successful transaction.
General Terms and Conditions
General Terms and Conditions with
Customer Informations
Table of Contents
1. Scope of Application
2. Conclusion of the Contract
3. Right to Cancel
4. Prices and Payment Conditions
5. Shipment and Delivery Conditions
6. Reservation of Proprietary Rights
7. Warranty
8. Redemption of promotional vouchers
9. Redemption of gift vouchers
10. Applicable Law
11. Alternative dispute resolution
1. Scope of Application
1.1 Diese Allgemeinen Geschäftsbedingungen (nachfolgend “AGB”) der Veronika Conen, handelnd unter “Sportsfreund Studios” (nachfolgend “Verkäufer”), gelten für alle Verträge zur Lieferung von Waren, die ein Verbraucher oder Unternehmer (nachfolgend „Kunde“) mit dem Verkäufer hinsichtlich der vom Verkäufer in seinem Online-Shop dargestellten Waren abschließt. Hiermit wird der Einbeziehung von eigenen Bedingungen des Kunden widersprochen, es sei denn, es ist etwas anderes vereinbart.
1.2 Für Verträge zur Lieferung von Gutscheinen gelten diese AGB entsprechend, sofern insoweit nicht etwas Abweichendes geregelt ist.
1.3 Verbraucher im Sinne dieser AGB ist jede natürliche Person, die ein Rechtsgeschäft zu Zwecken abschließt, die überwiegend weder ihrer gewerblichen noch ihrer selbständigen beruflichen Tätigkeit zugerechnet werden können.
1.4 Unternehmer im Sinne dieser AGB ist eine natürliche oder juristische Person oder eine rechtsfähige Personengesellschaft, die bei Abschluss eines Rechtsgeschäfts in Ausübung ihrer gewerblichen oder selbständigen beruflichen Tätigkeit handelt.
2) Conclusion of the Contract
2.1 The product descriptions in the Seller’s online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.
2.2 Der Kunde kann das Angebot über das in den Online-Shop des Verkäufers integrierte Online-Bestellformular abgeben. Dabei gibt der Kunde, nachdem er die ausgewählten Waren in den virtuellen Warenkorb gelegt und den elektronischen Bestellprozess durchlaufen hat, durch Klicken des den Bestellvorgang abschließenden Buttons ein rechtlich verbindliches Vertragsangebot in Bezug auf die im Warenkorb enthaltenen Waren ab. Ferner kann der Kunde das Angebot auch per E-Mail, per Online-Kontaktformular, postalisch oder telefonisch gegenüber dem Verkäufer abgeben.
2.3 Der Verkäufer kann das Angebot des Kunden innerhalb von fünf Tagen annehmen,
– indem er dem Kunden eine schriftliche Auftragsbestätigung oder eine Auftragsbestätigung in Textform (Fax oder E-Mail) übermittelt, wobei insoweit der Zugang der Auftragsbestätigung beim Kunden maßgeblich ist, oder
- by delivering ordered goods to the Client; insofar receipt of goods by the Client is decisive, or
- by requesting the Client to pay after he placed his order.
Liegen mehrere der vorgenannten Alternativen vor, kommt der Vertrag in dem Zeitpunkt zustande, in dem eine der vorgenannten Alternativen zuerst eintritt. Die Frist zur Annahme des Angebots beginnt am Tag nach der Absendung des Angebots durch den Kunden zu laufen und endet mit dem Ablauf des fünften Tages, welcher auf die Absendung des Angebots folgt. Nimmt der Verkäufer das Angebot des Kunden innerhalb vorgenannter Frist nicht an, so gilt dies als Ablehnung des Angebots mit der Folge, dass der Kunde nicht mehr an seine Willenserklärung gebunden ist.
2.4 Bei Auswahl einer von PayPal angebotenen Zahlungsart erfolgt die Zahlungsabwicklung über den Zahlungsdienstleister PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg (im Folgenden: „PayPal“), unter Geltung der PayPal-Nutzungsbedingungen, einsehbar unter https://www.paypal.com/de/webapps/mpp/ua/useragreement-full oder – falls der Kunde nicht über ein PayPal-Konto verfügt – unter Geltung der Bedingungen für Zahlungen ohne PayPal-Konto, einsehbar unter https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. Zahlt der Kunde mittels einer im Online-Bestellvorgang auswählbaren von PayPal angebotenen Zahlungsart, erklärt der Verkäufer schon jetzt die Annahme des Angebots des Kunden in dem Zeitpunkt, in dem der Kunde den Button anklickt, welcher den Bestellvorgang abschließt.
2.5 Bei der Abgabe eines Angebots über das Online-Bestellformular des Verkäufers wird der Vertragstext nach dem Vertragsschluss vom Verkäufer gespeichert und dem Kunden nach Absendung von dessen Bestellung in Textform (z. B. E-Mail, Fax oder Brief) übermittelt. Eine darüber hinausgehende Zugänglichmachung des Vertragstextes durch den Verkäufer erfolgt nicht.
2.6 Vor verbindlicher Abgabe der Bestellung über das Online-Bestellformular des Verkäufers kann der Kunde mögliche Eingabefehler durch aufmerksames Lesen der auf dem Bildschirm dargestellten Informationen erkennen. Ein wirksames technisches Mittel zur besseren Erkennung von Eingabefehlern kann dabei die Vergrößerungsfunktion des Browsers sein, mit deren Hilfe die Darstellung auf dem Bildschirm vergrößert wird. Seine Eingaben kann der Kunde im Rahmen des elektronischen Bestellprozesses so lange über die üblichen Tastatur- und Mausfunktionen korrigieren, bis er den Button anklickt, welcher den Bestellvorgang abschließt.
2.7 Für den Vertragsschluss stehen unterschiedliche Sprachen zur Verfügung. Die konkrete Sprachauswahl wird im Online-Shop angezeigt.
2.8 Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client’s responsibility to ensure that the e-mail address he provides for the order processing is accurate so that e-mails sent by the Seller can be received at this address. In particular, it is the Client`s responsibility, if SPAM filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.
3) Right to Cancel
3.1 Consumers are entitled to the right to cancel.
3.2 Detailed information about the right to cancel are provided in the Seller’s instruction on cancellation.
3.3 Das Widerrufsrecht gilt nicht für Verbraucher, die zum Zeitpunkt des Vertragsschlusses keinem Mitgliedstaat der Europäischen Union angehören und deren alleiniger Wohnsitz und Lieferadresse zum Zeitpunkt des Vertragsschlusses außerhalb der Europäischen Union liegen.
4) Prices and Payment Conditions
4.1 Unless otherwise stated in the Seller’s product description, prices indicated are total prices including the statutory sales tax. Delivery costs, where appropriate, will be indicated separately in the respective product description
4.2 Payment can be made using one of the methods mentioned in the Seller’s online shop.
4.3 In case of delivery to countries outside the European Union, additional costs may incur in individual cases for which the Seller is not responsible and which have to be borne by the Client. This includes for example transfer fees charged by banking institutes (transfer charges, exchange fees) or import duties or taxes (customs). Such costs regarding money transfer may also incur, if delivery is not made in a country outside the European Union and the Client carries out the payment from a country outside the European Union.
4.4 Ist Vorauskasse per Banküberweisung vereinbart, ist die Zahlung sofort nach Vertragsabschluss fällig, sofern die Parteien keinen späteren Fälligkeitstermin vereinbarthaben.
5. Shipment and Delivery Conditions
5.1 Bietet der Verkäufer den Versand der Ware an, so erfolgt die Lieferung innerhalb des vom Verkäufer angegebenen Liefergebietes an die vom Kunden angegebene Lieferanschrift, sofern nichts anderes vereinbart ist. Bei der Abwicklung der Transaktion ist die in der Bestellabwicklung des Verkäufers angegebene Lieferanschrift maßgeblich. Abweichend hiervon ist bei Auswahl der Zahlungsart PayPal die vom Kunden zum Zeitpunkt der Bezahlung bei PayPal hinterlegte Lieferanschrift maßgeblich.
5.2 Scheitert die Zustellung der Ware aus Gründen, die der Kunde zu vertreten hat, trägt der Kunde die dem Verkäufer hierdurch entstehenden angemessenen Kosten. Dies gilt im Hinblick auf die Kosten für die Hinsendung nicht, wenn der Kunde sein Widerrufsrecht wirksam ausübt. Für die Rücksendekosten gilt bei wirksamer Ausübung des Widerrufsrechts durch den Kunden die in der Widerrufsbelehrung des Verkäufers hierzu getroffene Regelung.
5.3 Handelt der Kunde als Unternehmer, geht die Gefahr des zufälligen Untergangs und der zufälligen Verschlechterung der verkauften Ware auf den Kunden über, sobald der Verkäufer die Sache dem Spediteur, dem Frachtführer oder der sonst zur Ausführung der Versendung bestimmten Person oder Anstalt ausgeliefert hat. Handelt der Kunde als Verbraucher, geht die Gefahr des zufälligen Untergangs und der zufälligen Verschlechterung der verkauften Ware grundsätzlich erst mit Übergabe der Ware an den Kunden oder eine empfangsberechtigte Person über. Abweichend hiervon geht die Gefahr des zufälligen Untergangs und der zufälligen Verschlechterung der verkauften Ware auch bei Verbrauchern bereits auf den Kunden über, sobald der Verkäufer die Sache dem Spediteur, dem Frachtführer oder der sonst zur Ausführung der Versendung bestimmten Person oder Anstalt ausgeliefert hat, wenn der Kunde den Spediteur, den Frachtführer oder die sonst zur Ausführung der Versendung bestimmte Person oder Anstalt mit der Ausführung beauftragt und der Verkäufer dem Kunden diese Person oder Anstalt zuvor nicht benannt hat.
5.4 Der Verkäufer behält sich das Recht vor, im Falle nicht richtiger oder nicht ordnungsgemäßer Selbstbelieferung vom Vertrag zurückzutreten. Dies gilt nur für den Fall, dass die Nichtlieferung nicht vom Verkäufer zu vertreten ist und dieser mit der gebotenen Sorgfalt ein konkretes Deckungsgeschäft mit dem Zulieferer abgeschlossen hat. Der Verkäufer wird alle zumutbaren Anstrengungen unternehmen, um die Ware zu beschaffen. Im Falle der Nichtverfügbarkeit oder der nur teilweisen Verfügbarkeit der Ware wird der Kunde unverzüglich informiert und die Gegenleistung unverzüglich erstattet.
5.5 Selbstabholung ist aus logistischen Gründen nicht möglich.
5.4 Vouchers will be provided to the Client as follows:
– per Download
– per E-Mail
6. Reservation of Proprietary Rights
If the Seller provides advance deliveries, he retains title of ownership to the delivered goods, until the purchase price owed has been paid in full.
7. WarrantySoweit sich aus den nachfolgenden Regelungen nichts anderes ergibt, gelten die Vorschriften der gesetzlichen Mängelhaftung. Hiervon abweichend gilt bei Verträgen zur Lieferung von Waren:
7.1 Handelt der Kunde als Unternehmer,
– hat der Verkäufer die Wahl der Art der Nacherfüllung;
– beträgt bei neuen Waren die Verjährungsfrist für Mängel ein Jahr ab Ablieferung der Ware;
– sind bei gebrauchten Waren die Rechte und Ansprüche wegen Mängeln ausgeschlossen;
- the limitation period shall not recommence if a replacement delivery is made within the scope of liability for defects.
7.2 Handelt der Kunde als Verbraucher gilt bei Verträgen zur Lieferung gebrauchter Waren mit der Einschränkung der nachfolgenden Ziffer: Die Verjährungsfrist für Mängelansprüche beträgt ein Jahr ab Ablieferung der Ware, wenn dies zwischen den Parteien ausdrücklich und gesondert vertraglich vereinbart wurde und der Kunde vor der Abgabe seiner Vertragserklärung von der Verkürzung der Verjährungsfrist eigens in Kenntnis gesetzt wurde.
7.3 Die vorstehend geregelten Haftungsbeschränkungen und Fristverkürzungen gelten nicht
– für Schadensersatz- und Aufwendungsersatzansprüche des Kunden,
– für den Fall, dass der Verkäufer den Mangel arglistig verschwiegen hat,
– für Waren, die entsprechend ihrer üblichen Verwendungsweise für ein Bauwerk verwendet worden sind und dessen Mangelhaftigkeit verursacht haben,
– für eine ggf. bestehende Verpflichtung des Verkäufers zur Bereitstellung von Aktualisierungen für digitale Produkte, bei Verträgen zur Lieferung von Waren mit digitalen Elementen.
7.4 Darüber hinaus gilt für Unternehmer, dass die gesetzlichen Verjährungsfristen für einen ggf. bestehenden gesetzlichen Rückgriffsanspruch unberührt bleiben.
7.5 Handelt der Kunde als Kaufmann i.S.d. § 1 HGB, trifft ihn die kaufmännische Untersuchungs- und Rügepflicht gemäß § 377 HGB. Unterlässt der Kunde die dort geregelten Anzeigepflichten, gilt die Ware als genehmigt.
7.6 Handelt der Kunde als Verbraucher, so wird er gebeten, angelieferte Waren mit offensichtlichen Transportschäden bei dem Zusteller zu reklamieren und den Verkäufer hiervon in Kenntnis zu setzen. Kommt der Kunde dem nicht nach, hat dies keinerlei Auswirkungen auf seine gesetzlichen oder vertraglichen Mängelansprüche.
8. Redemption of promotional vouchers
8.1 Gutscheine, die vom Verkäufer im Rahmen von Werbeaktionen mit einer bestimmten Gültigkeitsdauer unentgeltlich ausgegeben werden und die vom Kunden nicht käuflich erworben werden können (nachfolgend “Aktionsgutscheine”), können nur im Online-Shop des Verkäufers und nur im angegebenen Zeitraum eingelöst werden.
8.2 Promotional vouchers can only be redeemed by consumers.
8.3 Individual products can be excluded from the voucher campaign if a corresponding restriction results from the content of the campaign voucher.
8.4 Promotional vouchers can only be redeemed before completing the ordering process. Subsequent offsetting is not possible.
8.5 Bei einer Bestellung können auch mehrere Aktionsgutscheine eingelöst werden.
8.5 Gift vouchers can only be used for the purchase of goods and not for the purchase of other gift vouchers.
8.7 Reicht der Wert des Aktionsgutscheins zur Deckung der Bestellung nicht aus, kann zur Begleichung des Differenzbetrages eine der übrigen vom Verkäufer angebotenen Zahlungsarten gewählt werden.
8.7 The gift voucher credit will not be redeemed in cash and is not subject to any interest.
8.9 Der Aktionsgutschein wird nicht erstattet, wenn der Kunde die mit dem Aktionsgutschein ganz oder teilweise bezahlte Ware im Rahmen seines gesetzlichen Widerrufsrechts zurückgibt.
8.10 Der Aktionsgutschein ist übertragbar. Der Verkäufer kann mit befreiender Wirkung an den jeweiligen Inhaber, der den Aktionsgutschein im Online-Shop des Verkäufers einlöst, leisten. Dies gilt nicht, wenn der Verkäufer Kenntnis oder grob fahrlässige Unkenntnis von der Nichtberechtigung, der Geschäftsunfähigkeit oder der fehlenden Vertretungsberechtigung des jeweiligen Inhabers hat.
9) Redemption of gift vouchers
9.1 Gutscheine, die über den Online-Shop des Verkäufers käuflich erworben werden können (nachfolgend “Geschenkgutscheine”), können nur im Online-Shop des Verkäufers eingelöst werden, sofern sich aus dem Gutschein nichts anderes ergibt.
9.2 Gift vouchers and remaining assets of gift vouchers can be redeemed by the end of the third year following the year of the gift voucher purchase. Remaining assets will be credited to the Client’s voucher account.
9.3 Gift vouchers can only be redeemed prior to the conclusion of the order procedure. Subsequent offsetting is not possible.
9.4 Only one gift voucher can be redeemed per order.
9.5 Geschenkgutscheine können nur für den Kauf von Waren und nicht für den Kauf von weiteren Geschenkgutscheinen verwendet werden.
9.6 Reicht der Wert des Geschenkgutscheins zur Deckung der Bestellung nicht aus, kann zur Begleichung des Differenzbetrages eine der übrigen vom Verkäufer angebotenen Zahlungsarten gewählt werden.
9.7 The gift voucher credit will not be redeemed in cash and is not subject to any interest.
9.8 Der Geschenkgutschein ist übertragbar. Der Verkäufer kann mit befreiender Wirkung an den jeweiligen Inhaber, der den Geschenkgutschein im Online-Shop des Verkäufers einlöst, leisten. Dies gilt nicht, wenn der Verkäufer Kenntnis oder grob fahrlässige Unkenntnis von der Nichtberechtigung, der Geschäftsunfähigkeit oder der fehlenden Vertretungsberechtigung des jeweiligen Inhabers hat.
10. Alternative dispute resolution
10.1 Für sämtliche Rechtsbeziehungen der Parteien gilt das Recht der Bundesrepublik Deutschland unter Ausschluss der Gesetze über den internationalen Kauf beweglicher Waren. Bei Verbrauchern gilt diese Rechtswahl nur insoweit, als nicht der gewährte Schutz durch zwingende Bestimmungen des Rechts des Staates, in dem der Verbraucher seinen gewöhnlichen Aufenthalt hat, entzogen wird.
10.2 With regard to the statutory right of cancellation, this choice of law does not apply to consumers who do not belong to a member state of the European Union at the time of the conclusion of the contract and whose sole place of residence and delivery address are outside the European Union at the time of the conclusion of the contract.
11) Alternative dispute resolution
11.1 Die EU-Kommission stellt im Internet unter folgendem Link eine Plattform zur Online-Streitbeilegung bereit: https://ec.europa.eu/consumers/odr
Diese Plattform dient als Anlaufstelle zur außergerichtlichen Beilegung von Streitigkeiten aus Online-Kauf- oder Dienstleistungsverträgen, an denen ein Verbraucher beteiligt ist.
11.2 The Seller is neither obliged nor prepared to attend a dispute settlement procedure before an alternative dispute resolution entity.
Privacy Policy
1) Information on the Collection of Personal Data and Contact Details of the
Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. On
the following pages, we inform you about the handling of your
personal data when using
our website. Personal data is all data with which you can be personally identified.
1.2 The controller in charge of data processing on this website, within the meaning of
the General Data Protection Regulation (GDPR), is Veronika Conen, Sportsfreund
Studios, Spieljochstrasse 16, 81825 München, Deutschland, Tel.: 0892010038, E-Mail:
gutentag@sportsfreund-studios.com. The controller in charge of the processing of
personal data is the natural or legal person who alone or jointly with others determines
the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the
transmission of personal data and other confidential content (e.g. orders or inquiries to
the controller). You can recognize an encrypted connection by the character string
https:// and the lock symbol in your browser line.
2) Data Collection When You Visit Our Website
When using our website for information only, i.e. if you do not register or otherwise
provide us with information, we only collect data that your browser transmits to our
server (so-called "server log files"). When you visit our website, we collect the following
data that is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the moment of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of
our legitimate interest in improving the stability and functionality of our website. The
data will not be passed on or used in any other way. However, we reserve the right to
check the server log files subsequently, if there are any concrete indications of illegal
use.
3) Cookies
To make visiting our website attractive and to enable the use of certain functions, we
use so-called cookies on various pages. These are small text files that are stored on your
end device. Some of the cookies we use are deleted after the end of the browser
on your terminal and enable us or our partner companies (third-party cookies) to
recognize your browser on your next visit (persistent cookies). If cookies are set, they
collect and process specific user information such as browser and location data as well
as IP address values according to individual requirements. Persistent cookies are
automatically deleted after a specified period, which may vary depending on the cookie.
You can check the duration of the respective cookie storage in the overview of the
cookie settings of your web browser.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
Please note that you can set your browser in such a way that you are informed about
the setting of cookies and you can decide individually about their acceptance or exclude
the acceptance of cookies for certain cases or generally. Each browser differs in the way
it manages the cookie settings. This is described in the help menu of each browser,
which explains how you can change your cookie settings. You will find these for the
respective browsers under the following links:
- Microsoft Edge:
https://support.microsoft.com/en-us/microsoft-edge/temporarily-allow-cookies-and-site-d
ata-in-microsoft-edge-597f04f2-c0ce-f08c-7c2b-541086362bd2
- Firefox:
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that the functionality of our website may be limited if cookies are not
accepted.
4) Contacting Us
When you contact us (e.g. via contact form or e-mail), personal data is collected. Which
data is collected in the case of a contact form can be seen from the respective contact
form. This data is stored and used exclusively for the purpose of responding to your
request or for establishing contact and for the associated technical administration. The
legal basis for processing data is our legitimate interest in responding to your request in
accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a
contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your inferred from the circumstances that the facts in question have been finally clarified,
provided there are no legal storage obligations to the contrary.
5) Use of Client Data for Direct Advertising
5.1 Subscribe to our e-mail newsletter
If you register for our e-mail newsletter, we will regularly send you information about our
offers. The only mandatory data for sending the newsletter is your e-mail address. The
provision of further data is voluntary and will be used to address you personally. We use
the so-called double opt-in procedure for sending the newsletter. This means that we will
only send you an e-mail newsletter once you have expressly confirmed that you consent
to receiving newsletters. We will then send you a confirmation e-mail asking you to
confirm that you wish to receive the newsletter in future by clicking on an appropriate
link.
By activating the confirmation link, you give us your consent for the use of your personal
data pursuant to Art. 6 (1) point a GPPR. When you register for the newsletter, we store
your IP address entered by your Internet service provider (ISP) as well as the date and
time of registration for the purpose of tracing any possible misuse of your e-mail address
at a later date. The data collected by us when you register for the newsletter is used
exclusively for the promotional purposes by way of the newsletter. You can unsubscribe
from the newsletter at any time via the link provided for this purpose in the newsletter
or by sending a corresponding message to the responsible person named at the
beginning. After unsubscribing, your e-mail address will be deleted from our newsletter
distribution list immediately, unless you have expressly consented to further use of your
data, or we reserve the right to a more extensive use your data which is permitted by
law and about which we inform you in this declaration.
5.2 Sending the e-mail newsletter to existing customers
If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for goods or services from our range by e-mail that are similar to those you have already purchased. According to Section 7 (3) UWG, we do not have to obtain any separate consent from you for this. In this respect, data processing takes place solely on the basis of our legitimate interest in personalized direct advertising in accordance with Article 6 (1) (f) GDPR. If you initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning. You only incur transmission costs for this according to the basic tariffs. After receipt of your objection, the use of your e-mail address for advertising purposes will be stopped immediately.
5.3 Availability of goods Notification by email
If our online shop provides the possibility of informing you by e-mail about the time of
availability for selected, temporarily unavailable items, you can subscribe to our e-mail
notification service for product availability. If you register for our e-mail notification
service for product availability, we will send you a one-time message by e-mail about
the availability of the article you have selected. The only mandatory information needed
to send this notification is your e-mail address. The indication of further data is voluntary
and is used if appropriate, in order to be able to address you personally.
We use the
so-called double opt-in procedure when sending this notification. This means that we will
only send you a corresponding notification after you have expressly confirmed that you
agree to receive such a message. We will then send you a confirmation e-mail asking
you to click on a link to confirm that you wish to receive such notification. By activating the confirmation link, you consent to the use of your personal data in
accordance with Art. 6 (1) point a GDPR. When you register for our e-mail notification
service for product availability, we store your IP address as registered by the internet
service provider (ISP) as well as the date and time of registration in order to be able to us when you register for our e-mail notification service regarding the availability of
goods is used exclusively for the purpose of informing you about the availability of a
particular item in our online shop.
You can cancel the e-mail notification service for the
availability of goods at any time by sending a corresponding message to the controller
in charge of data processing named at the beginning. After you have unsubscribed, your
e-mail address will be deleted immediately from our distribution list, unless you have
expressly consented to the further use of your data or unless we reserve the right to
make further use of your data in accordance with the law about which we inform you in
this declaration.
5.4 Newsletter dispatch via MailPoet
Our email newsletters are sent via the "MailPoet" service, a service provided by Aut O'Mattic A8C Ireland Ltd., Grand Canal Dock, 25 Herbert Pl, Dublin, D02 AY86, Ireland (hereinafter "MailPoet") which we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Article 6 (1) (f) GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. The data you enter for the purpose of subscribing to the newsletter (e.g. e-mail address) will be stored on MailPoet's servers in the EU. MailPoet uses this information to send and statistically evaluate the newsletter on our behalf. For the evaluation, the newsletters sent by e-mail contain so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. In this way it can be determined whether a newsletter message has been opened and which links, if any, have been clicked on.
1.138 / 5.000 Übersetzungsergebnisse With the help of so-called conversion tracking, it can also be analyzed whether a previously defined action (e.g. purchase of a product on our website) took place after clicking on such links. Technical information is also recorded (e.g. time of retrieval, IP address, browser type and operating system). The data is collected exclusively in pseudonymised form and is not linked to your other personal data; direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients. If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter. We have concluded an order processing contract with MailPoet, with which we oblige MailPoet to protect our customers' data and not to pass it on to third parties. You can read more about MailPoet's data analysis here: https://www.mailpoet.com/privacy-notice/
6) Processing of Data for the Purpose of Order Handling
6.1 Insofar as necessary for the processing of the contract for delivery and payment
purposes, the personal data collected by us will be passed on to the commissioned
transport company and the commissioned credit institution in accordance with Art. 6 (1)
lit. b GDPR.
If we owe you updates for goods with digital elements or for digital products on the basis
of a corresponding contract, we will process the contact data (name, address, e-mail
address) provided by you when placing the order in order to inform you personally by
suitable means of communication (e.g. by post or e-mail) about upcoming updates
within the legally stipulated period of time within the framework of our statutory duty to
inform pursuant to Art. 6 (1) lit. c GDPR. Your contact details will be used strictly for the
purpose of informing you about updates owed by us and will only be processed by us for
this purpose to the extent necessary for the respective information.
In order to process your order, we also work together with the following service
provider(s), who support us in whole or in part in the execution of concluded contracts.
Certain personal data is transmitted to these service providers in accordance with the
following information.
6.2 Passing on Personal Data to Shipping Service Providers
– DHL
If delivery of goods takes place by the transport service provider DHL (Deutsche Post
AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will pass on your e-mail address to
DHL in accordance with Art. 6 (1) point a GDPR, prior to delivery of the goods, for the
purpose of coordinating a date of delivery or of a notice about the shipment status, only
if you have given your express consent during the ordering process. Otherwise, only the
name of the recipient and the delivery address will be passed on to DHL for the purpose
of delivery in accordance with Art. 6 (1) point b GDPR. The data will only be passed on if
this is necessary for the delivery of the goods. In this case, prior agreement on the
delivery date with DHL or transmission of status information for shipment delivery is not
possible.
The consent can be revoked for future deliveries at any time, either with the controller
or with the transport service provider DHL.
.
6.3 Use of payment service providers (payment services)
– Paypal
When you pay via PayPal, credit card via PayPal, direct debit via PayPal or - if offered -
"purchase on account" or "payment by instalments" via PayPal, we transmit your
payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449
Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6
(1) point b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out credit checks for the payment methods credit card
via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "payment by
installments" via PayPal. For this purpose, your payment data may be passed on to
credit agencies on the basis of PayPal's legitimate interest in determining your solvency
pursuant to Art. 6 (1) point f GDPR.
PayPal uses the result of the credit assessment in
relation to the statistical probability of non-payment for the purpose
of deciding on the
provision of the respective payment method. The credit report can contain probability
values (so-called score values). If score values are included in the result of the credit
report, they are based on recognized scientific, mathematical-statistical methods. The
calculation of the score values includes, but is not limited to, address data. For further
information on data protection law, including the credit agencies used, please refer to
PayPal's data protection declaration at:
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
You can object to this processing of your data at any time by sending a message to
PayPal. However, PayPal may still be entitled to process your personal data if this is
necessary for contractual payment processing.
– Stripe
If you choose a payment method from the payment service provider Stripe, the payment will be processed via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we will send the information you provided during the ordering process together with the information about your order (name, address, account number, sort code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Article 6 Paragraph 1 Letter b GDPR. You can find more information about Stripe's data protection at the URL https://stripe.com/de/privacy#translation. Stripe reserves the right to carry out a credit check based on mathematical-statistical procedures in order to protect the legitimate interest in determining the user's solvency. Stripe may transmit the personal data required for a credit check and received as part of payment processing to selected credit agencies, which Stripe discloses to users upon request. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Among other things, but not exclusively, address data is included in the calculation of the score values. Stripe uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to use the selected payment method. You can object to this processing of your data at any time by sending a message to Stripe or the commissioned credit agencies. However, Stripe may still be entitled to process your personal data if this is necessary for contractual payment processing.
7) Web analysis services Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses so-called "cookies", which are text files that are stored on your end device and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transmitted to a Google server and stored there. It can also be transmitted to the servers of Google LLC. come in the US. This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures that the IP address is anonymized by shortening it and excludes direct personal reference. As a result of the extension, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google LLC server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics is not merged with other Google data. Using a special function, the so-called "demographic characteristics", Google Analytics also enables the creation of statistics with statements about the age, gender and interests of site visitors on the basis of an evaluation of interest-based advertising and using third-party information. This allows the definition and differentiation of user groups of the website for the purpose of target group-optimized alignment of marketing measures. However, data records collected via the "demographic characteristics" cannot be assigned to a specific person.
Details on the processing initiated by Google Analytics and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites All processing described above, in particular the setting of Google Analytics cookies for the Reading of information on the end device used will only be carried out if you have given us your express consent in accordance with Article 6 (1) (a) GDPR. Without this consent, Google Analytics will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website. We have concluded an order processing contract with Google for the use of Google Analytics, which obliges Google to protect the data of our site visitors and not to pass it on to third parties. For the transmission of data from the EU to the USA, Google relies on the so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European data protection level in the USA. Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de
8) Tools and Miscellaneous
Cookie-Consent-Tool
This website uses a so-called
"cookie consent tool" to obtain effective user consent for
cookies and cookie-based applications that require consent. The "cookie consent tool" is
displayed to users in the form of an interactive user interface when they access the
page, on which consent for certain cookies and/or cookie-based applications can be
given by ticking the appropriate box. Using the tool, all cookies/services requiring
consent are only loaded if the respective user provides the corresponding consent by
ticking the corresponding box. This ensures that such cookies are only set on the
respective end device of the user if consent has been granted.
The tool sets technically necessary cookies to save your cookie preferences. Personal
user data is generally not processed.
If, in individual cases, personal data (such as the IP address) is processed for the
purpose of storing, assigning or logging cookie settings, this is done in accordance with
Art. 6 (1) point GDPR based on our legitimate interest in legally compliant, user-specific
and user-friendly consent management for cookies and thus in a legally compliant
design of our website.
Further legal basis for the processing is Art. 6 (1) point c GDPR. As the responsible party,
we are subject to the legal obligation to make the use of technically unnecessary
cookies dependent on the respective user consent.
Further information on the operator and the setting options of the cookie consent tool
on our website
9) Rights of the Data Subject
9.1 The applicable data protection law grants you the following comprehensive rights of
data subjects (rights of information and intervention) vis-à-vis the data controller with
regard to the processing of your personal data:
- Right of access by the data subject pursuant to Art. 15 GDPR: You shall have the right
to receive the following information: The personal data processed by us; the purposes of
the processing; the categories of processed personal data; the recipients or categories
of recipients to whom the personal data have been or will be disclosed; the envisaged
period for which the personal data will be stored, or, if not possible, the criteria used to
determine that period; the existence of the right to request from the controller
rectification or erasure of personal data or restriction of processing personal data
concerning the data subject or to object to such processing; the right to lodge a
complaint with a supervisory authority; where the personal are not collected from the
data subject, any available information as to their source; the existence of automated
decision-making, including profiling and at least in those cases, meaningful information
about the logic involved, as well as the significance and envisaged consequences of
such processing for the data subject; the appropriate safeguards pursuant to Article 46
when personal data is transferred to a third country.
- Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain from the
controller without undue delay the rectification of inaccurate personal data concerning
you and/or the right to have incomplete personal data completed which are stored by
us.
- Right to erasure (“right to be forgotten”) pursuant to Art. 17 GDPR: You have the right
to obtain from the controller the erasure of personal data concerning you if the
conditions of Art. 17 (2) GDPR are fulfilled. However, this right will not apply for
exercising the freedom of expression and information, for compliance with a legal
obligation, for reasons of public interest or for the establishment, exercise or defense of
legal claims.
- Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to obtain
from the controller restriction of processing your personal data for the following reasons:
As long as the accuracy of your personal data contested by you will be verified. If you
oppose the erasure of your personal data because of unlawful processing and you
request the restriction of their use instead. If you require the personal data for the
establishment, exercise or defense of legal claims, once we no longer need those data
for the purposes of the processing. If you have objected to processing on grounds
relating to your personal situation pending the verification whether our legitimate
grounds override your grounds.
- Right to be informed pursuant to Art. 19 GDPR: If you have asserted the right of
rectification, erasure or restriction of processing against the controller, he is obliged to
rectification or erasure of personal data or restriction of processing, unless this proves
impossible or involves disproportionate effort. You have the right to be informed about
those recipients.
- Right to data portability pursuant to Art. 20 GDPR: You shall have the right to receive
the personal data concerning you, which you have provided to us, in a structured,
commonly used and machine-readable format or to require that those data be
transmitted to another controller, where technically feasible.
- Right to withdraw a given consent pursuant to Art. 7 (3) GDPR: You have the right to
withdraw your consent for the processing of personal data at any time with effect for the
future. In the event of withdrawal, we will immediately erase the data concerned, unless
further processing can be based on a legal basis for processing without consent. The
withdrawal of consent shall not affect the lawfulness of processing based on consent
before its withdrawal.
- Right to lodge a complaint pursuant to Art. 77 GDPR: Without prejudice to any other
administrative or judicial remedy, you have the right to lodge a complaint with a
supervisory authority, in particular in the Member State of your habitual residence, place
of work or place of the alleged infringement if you consider that the processing of
personal data relating to you infringes the GDPR.
9.2 RIGHT TO OBJECT
IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR
PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU
HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE
FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA
CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN
PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH
OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE
PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE
THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA
WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE
OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA
CONCERNED FOR DIRECT ADVERTISING PURPOSES.
10) Duration of storage of personal data
The duration of the storage of personal data is based on the respective legal basis, the
purpose of processing and - if relevant – on the respective legal retention period (e.g.
commercial and tax retention periods).
point a GDPR, this data is stored until the data subject revokes his consent.
If there are legal storage periods for data that is processed within the framework of legal
or similar obligations on the basis of Art. 6 (1) point b GDPR, this data will be routinely
deleted after expiry of the storage periods if it is no longer necessary for the fulfillment
of the contract or the initiation of the contract and/or if we no longer have a justified
interest in further storage.
When processing personal data on the basis of Art. 6 (1) point f GDPR, this data is stored
until the data subject exercises his right of objection in accordance with Art. 21 (1)
GDPR, unless we can provide compelling grounds for processing worthy of protection
which outweigh the interests, rights and freedoms of the data subject, or the processing
serves to assert, exercise or defend legal claims.
If personal data is processed for the purpose of direct marketing on the basis of Art. 6
(1) point f GDPR, this data is stored until the data subject exercises his right of objection
pursuant to Art. 21 (2) GDPR.
Unless otherwise stated in the information contained in this declaration on specific
processing situations, stored personal data will be deleted if it is no longer necessary for
the purposes for which it was collected or otherwise processed.
Cancellation policy & cancellation form
Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that
predominantly neither their commercial nor their self-employed professional activity can be attributed:
A. Cancellation policy
Right to Cancel
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must send us (Veronika Conen, Sportsfreund Studios, Spieljochstrasse 16, 81825 Munich, Germany, Tel.: 0892010038, e-mail: guttag@sportsfreund-studios.com) a clear statement (e.g. a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send notification of your exercise
des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.
Consequences of Cancelliation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment we use
the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged fees for this repayment. We can refuse repayment until we have received the goods back or until you
have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
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